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Support
Support Tag: help
Compensation Mapping
Does the controller support compensation mapping?
Will the Deva 004 be OK in a PCIe Gen 3 slot?
Yes it should be as the slots are designed to be backwardly compatible.
What functions are supported by your I++ interface?
Can you tell me what functions are supported in your I++ interface?
Can you tell me what probe heads the Deva 004 Motion Control card supports?
Do I have to make some configuration to solder pads on Deva 018?
We bought a kit DEVA001 incremental encoder interface card with Deva 023 reader head pre-amp for an upgrade, it is a 3D manual machine XYZ Derby Etalon. I'm asking if I have to make some configuration solder pads on Deva 018 or I have just to plug the Deva 018 and Deva 023 together, then the...
Payment not authorized for my online order, what should I do?
If your payment has been declined, then you’ll need to place your order again. We’re not able to reinstate an order once the payment has been declined. To help ensure your order is not declined when placing a new order we suggest checking the following: Check the card details to make sure the...
Does the 036 CMM Vision Probe have the calibration plate as part of the package or do we need to buy one ?
Swap from PCI to PCI Express
The replacement 004-4INC-IO-REN-PCIE card is designed to drop in place of the 004-4INC-IO-REN-PCI card for existing and new applications.
LabVIEW drivers
We currently offer a LabVIEW LLB that is compatible with LabVIEW 5, but we understand that later versions of LabVIEW are no longer able to convert this to a compatible format.